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HOMES PLATINUM LTD. (the “Company”) regards the protection of personal information and the appropriate management of it as an important social duty. We at HOMES PLATINUM, LTD. establish the following privacy policy and are committed to handling such information with the greatest of care.
We make every effort to appropriately handle and to safely and reliably manage the protection of personal information and anonymously processed information (hereinafter collectively referred to as “Personal Information, etc.”), complying with the Act on the Protection of Personal Information, all other applicable laws and ordinances, and all related in-house regulations.
We acquire our customer’s personal information through appropriate and legitimate means within the necessary scope of our specific work. We shall not use such personal information beyond the scope of said work without the consent of the persons involved or unless otherwise provided for in the laws and regulations.
Personal Information, etc. obtained from our customers shall be used only for the specific purposes described below once we obtain the person’s consent or unless otherwise provided for in the laws and regulations.
When we receive a written request in the prescribed manner for disclosure, correction, or suspension of the use of our retained personal data (hereinafter referred to as “Disclosure, etc.”), when we complete an identity verification of the requester through identity confirmation documents such as a copy of the residence certificate, and when we deem it appropriate, we shall disclose, correct, or suspend the use of such data.
1. Request for Disclosure, etc. of our retained personal data in our designated form
2. Personal identification documents
When the person requests for himself/herself Either of the followings shall be submitted:
– Copy of a document issued by a public institution such as the person’s driver’s license or passport.
– The original copy of the person’s seal registration certificate (the present address to be described on and the issuance date to be within three months).
When an agent makes a request on behalf of the person
In addition to the person’s personal identification document as stated above ①, the same documents of an agent on behalf of the person and the documents to identify a specific individual as the agent of the person shall be submitted.
Personal identification documents of an agent
Either of the followings shall be submitted:
– Copy of the document issued by a public institution such as an agent’s driver’s license or passport.
– The original copy of an agent’s seal registration certificate (the present address to be described on and the issuance date to be within three months).
Documents to identify an individual as an agent of the person
Either of the followings shall be submitted:
– In case of a statutory agent, the documents which certify the legal power of attorney.
– In case of a privately appointed agent, a power of attorney (sealed by the registered seal of the person)
We will send a reply to a request in writing to a requester within a reasonable period of time and scope after our confirmation and research of the details of a request as well as confirming the receipt for the handling fee. We will reply directly to a requester when a request is made by an agent of the requester unless a request is made by a statutory agent. However, we may not accept a request of Disclosure, etc. in the following cases.
We shall not disclose or provide personal data about our customer to a third party without obtaining the person’s consent beforehand unless otherwise provided for in the laws and regulations. We shall voluntarily discontinue the use of our retained personal data when there is a request from the person to do so.
We may share the usage of our retained personal information among our following affiliated companies within the scope necessary for the said usage objectives. The items of such information to be shared may include name, company, department, position, address, phone number, e-mail address, assets information, etc., which are the minimum required for achieving the said usage objectives. Each affiliated company is responsible for sharing the usage of such personal information.
We shall carry out thorough control of personal information that we acquire from our customer as follows:
We may outsource the handling of personal information to outside parties within the scope of the use objectives. In this case, we shall ensure necessary and appropriate supervision of the outsourced parties in accordance with the Act on the Protection of Personal Information and all other applicable laws and ordinances.
For questions, inquiries, and complaints about our handling of the Personal Information, etc., please contact to the following person in charge:
Homes Platinum Ltd.
ATTN: Person in charge of personal information
Phone: +260 974950033, E-mail: info@homesplatinum.co.zm
Reception time :08:00~17:00(Except. Sun, and Holidays)
In response to the change of social standards, and the progress of information technology, we shall ensure periodical review and improvement of this privacy policy and our security control measures on personal information for more thorough protection. When we revise this policy, we will announce it on our website.
Established on March, 2017
Revised on May, 2024